Customer service

At Kora, we provide reliable, people-focused customer service solutions designed to strengthen your relationship with your clients.
Our goal is simple — to help your business deliver smooth, consistent, and positive customer experiences across every touchpoint.

Whether your customers reach out by email, phone, or chat, our trained professionals ensure every interaction is handled with care, accuracy, and professionalism.

Our Customer Service Capabilities

We support your business through a complete range of customer service functions tailored to your operational needs:
Multichannel Customer Support – Managing customer inquiries via email, phone, chat, or social platforms.
Issue Resolution & After-Sales Assistance – Handling complaints, returns, and order-related issues efficiently.
Customer Data & Feedback Management – Tracking inquiries, collecting feedback, and generating satisfaction reports.
Order & Account Support – Guiding customers through transactions, updates, and account assistance.
Flexible Service Models – Choose from dedicated support teams or shared service options, depending on your volume and requirements.

Our Team

Our customer service agents are carefully selected and professionally trained to represent your brand with empathy and efficiency.
We focus on clear communication, problem-solving, and maintaining a high level of customer satisfaction — so your clients always feel valued and supported.